Home networking
Wi-Fi coverage, router setup, smart devices, dead zones, cabling checks, and internet dropouts.
Available from 5pm onwards
After-Hours IT Support Sunshine Coast
No Resolution, No Fee.
If we can't identify your IT problem or provide a practical solution, you won't pay for troubleshooting labour.
See how the guarantee worksPractical help with computers, Wi-Fi, email and more — for homes and small businesses, remotely or onsite.
- Sunshine Coast based
- Home and small business
- Remote or onsite
- Plain-English advice
Need help tonight?
Sunshine Coast and surrounding areas: Wi-Fi dropouts, slow laptops, email lockouts, suspicious popups, or PC build issues.
Start here
What I can help with
IT support that fits around your day.
Focused, hands-on support for the practical tech issues people actually run into at home, after work, and in small business environments.
Computer troubleshooting
Slow devices, startup issues, crashes, updates, driver problems, strange errors, and general tune-ups.
Hardware support
Fault finding, upgrades, hardware replacement, storage swaps, RAM upgrades, and peripheral setup.
Email and Microsoft 365
Mailbox setup, account issues, Outlook problems, MFA basics, Microsoft 365 configuration, and user setup.
Malware and security basics
Malware inspection, suspicious popup checks, device clean-up, safer account settings, backups, and simple hardening.
Gaming PC builds
New builds, part swaps, thermal checks, performance troubleshooting, cable tidy-ups, and build advice.
Consulting and advice
Simple, honest guidance before you buy equipment, change software, migrate email, or upgrade systems.
Small business tools and automation
Small scripts, simple internal tools, spreadsheet improvements, and practical automations for repeat tasks.
Clear pricing
IT Support $90/hour
Practical help for your home or small business, remotely or onsite.
Enquire about an appointment Backed by our No Resolution, No Fee guaranteeNo travel charges within 15 km.
For locations beyond 15 km, additional travel time is charged at $90/hour.
- Travel time is charged in both directions, but only for the portion of each journey beyond the 15 km allowance.
- Distance is calculated from the technician's location at the time of booking.
- Any applicable travel charges will be confirmed with you before your appointment.
Why after hours works
Get tech sorted when you are actually home.
Most IT problems become urgent after work: the laptop will not behave, the Wi-Fi drops during dinner, or an email account blocks you right when you need it. Fitzys IT is built around that reality.
5pm onwards
Evening appointments designed around work and family schedules.
Practical scope
Home users, gaming setups, and small business tech without the enterprise runaround.
Clear recommendations
You get plain options, trade-offs, and next steps before any money is spent.
Honest support
A practical fix. Honest advice. No pressure.
The goal is to fix the problem in the most sensible way. If a setting, clean-up, configuration change, or small part will do the job, I will say that before recommending a replacement or bigger upgrade.
Fix first
I look for the practical fix before suggesting new hardware, paid software, or larger changes.
Clear options
You get simple choices with the pros, cons, and likely cost impact explained in plain English.
No pressure
If something can wait, I will tell you. If something is risky to leave alone, I will explain why.
Confidence from the first call
No Resolution, No Fee.
At Fitzys IT, we believe you should only pay when we've delivered a meaningful result. If we can't identify the cause of your technical issue or provide a practical solution, you won't be charged for troubleshooting labour.
A confirmed diagnosis is a resolution.
When troubleshooting confirms the cause of your issue, standard service fees apply — even if it can't be repaired immediately or equipment needs replacing. We'll explain what we've found and the practical next steps.
A diagnosis must be supported by troubleshooting findings. Simply guessing at possible causes doesn't count as a successful diagnosis.
Any applicable travel charges remain payable, even when troubleshooting labour is covered by the guarantee. View travel details.
Get in touch about your IT problemHow it works
Simple support, no mystery.
Tell me what is happening
Send a short description, photos if useful, and when you are free after 5pm.
We choose remote or onsite
Some issues can be handled remotely. Hardware, Wi-Fi, and PC builds usually need a visit.
You get a clear next step
I explain the likely cause, options, and any parts or follow-up work before proceeding.
Help for your home
Sound like your problem?
Find practical help for the technology you use every day.
Email help
Email problems? Get help with Outlook, Gmail, BigPond and more
See how I can help →Home Wi-Fi help
Home Wi-Fi dropping out or not reaching every room?
See how I can help →Printer help
Printer offline again? Let’s sort out the connection
See how I can help →Slow computer help
Slow computer? Find out what’s holding it back
See how I can help →Computer & software lessons
Feel more confident using your computer
See how I can help →New computer & device setup
New computer or device? Get it set up and ready to use
See how I can help →Before you book
IT help across the Sunshine Coast.
Support for home users and small businesses on the Sunshine Coast and in surrounding areas. Include your suburb in your enquiry so I can confirm an onsite visit or discuss remote help.
When can I book an appointment?
Appointments are available from 5pm onwards. Send your preferred day and time and I will confirm availability with you.
Can you help remotely?
Some computer, email and Microsoft 365 issues can be handled remotely. Wi-Fi coverage, hardware work and PC builds usually need an onsite visit. We will work out the best option from your description.
What should I include in my enquiry?
Tell me which device or service is affected, what is going wrong, your suburb and when you are free. Please leave out passwords, payment details and security codes.
Request support
Tell me what needs fixing.
Tell me what is happening, your suburb and when you are free after 5pm. I will get back to you to discuss the next step and confirm availability.